Privacy Policy

1. Introduction
Welcome to Labon Clinic (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.labonclinic.com (the “Website”). It also explains your rights regarding your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information: Name, date of birth, contact details (email, phone number, address).
  • Medical and Health Information: If you inquire about our services, we may collect relevant medical history to assess your suitability for treatments.
  • Payment Information: If you make a purchase or payment, we may collect billing details.
  • Technical Information: IP address, browser type, and other analytics data collected via cookies.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide and manage our services.
  • To communicate with you regarding inquiries, bookings, and appointments.
  • To comply with legal and regulatory requirements.
  • To improve our Website and services through analytics and feedback.
  • To send marketing communications (only if you have consented to receive them).
  • To contact you to arrange treatments with us

4. Legal Basis for Processing Your Data
We process your data under the following legal bases:

  • Consent: Where you have provided consent for processing (e.g., marketing communications).
  • Contractual Obligation: Where processing is necessary for fulfilling a contract (e.g., providing a treatment or service).
  • Legal Compliance: Where we are required to comply with legal obligations.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights and freedoms do not override these interests.

5. Sharing Your Data
We do not sell or rent your personal data. However, we may share it with:

  • Healthcare professionals and prescribers: If required for treatment purposes.
  • Payment processors: To process payments securely.
  • Regulatory authorities: If required to comply with legal or regulatory obligations.
  • Service providers: Such as IT and website hosting providers who help us run our Website.

6. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed as completely secure.

7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., for medical record retention). Once no longer required, we securely delete or anonymise your data.

8. Your Rights
Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Restriction: Request to restrict the processing of your data.
  • Objection: Object to processing where we rely on legitimate interests.
  • Data Portability: Request transfer of your data to another provider.
  • Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us at [Insert Contact Email]. We may require verification of your identity before fulfilling your request.

9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

10. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal data.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

12. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:

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